Effective date: August 11, 2026
Open the IronPulse Gym mobile app and go to Settings > Delete account. Confirm the warning, enter your current password, and select Delete account. A 14-day deletion period begins, the account is signed out, and normal account use is locked. During those 14 days, signing in with the correct password only offers the option to cancel deletion. If the request is not cancelled before the displayed deadline, deletion is finalized automatically.
Email ironpulse.support@gmail.com with your full name, account email, gym name, and a statement that you want deletion of your IronPulse Gym account and associated app data.
When the 14-day period ends, deletion removes the global login and password credential, active sessions and refresh tokens, identifying global contact data, push-notification device registrations, and links to local gym profiles. The platform identifier is replaced with a non-identifying deletion marker. Optional global account data that is not required for legitimate records is also removed.
Before the 14-day deadline, sign in with the same email and correct password and choose Cancel deletion. Normal account access is restored. Once final processing has started or the deadline has passed, cancellation may no longer be possible.
Deleting the global account does not automatically erase records controlled independently by a gym. Membership, payment, attendance, access, audit, tax, safety or dispute records may be retained where legally or operationally required. Contact the relevant gym about those records.
Some membership, attendance, billing, tax, safety, operational, fraud-prevention, backup, or dispute records may need to be retained by the gym or IronPulse Gym where required by law or legitimate obligations.
Email: ironpulse.support@gmail.com